Privacy Policy

Effective Date: August 25, 2021

This privacy statement describes how Ness Piano Services, LLC (“NPS”, “we”, “us”) collects and uses the Personal Information you willingly provide on our Web site: http://www.nesspiano.com. It also describes the choices available to you regarding our use of your Personal Information and how you can update this information. Personal Information is information about you, that is not otherwise available to the public, that you willingly provide to NPS in order to use or pay for our services.

​If you have questions or concerns regarding this policy, you should first contact us at nesspianoservices@gmail.com.

Collection and Use of Personal Information

In order to facilitate the operation of our site and manage your account, we collect Personal Information from you. This information may include but is not limited to, your name, email address, your address, your zip code, and phone number.

​We use this information to

  • Schedule your appointment
  • Send you an appointment confirmations and reminders over email and text
  • Assess the needs of your business to determine suitable products
  • Respond to customer service requests
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis

We take your privacy extremely seriously; we never sell any information you provide.

Electronic and Web Browsing Information We Gather

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, browser settings, navigation through our site(s), referring/exit pages, and operating system. This information does not include Personal Information. We may use third party tools and analytical services to gather and analyze this information.

Choice/Opt-Out

​You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails or you can contact us at nesspianoservices@gmail.com.

Information Sharing

We will share your Personal Information with third parties only in the ways that are described in this privacy statement. We do not sell your Personal Information to third parties.

​We may provide your Personal Information to companies that provide services to help us with our business activities such as credit/debit card processing, shipping your order or offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

​We may also disclose your Personal Information as required by law such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Third Party E-Commerce Solutions Provider

We use an established third-party vendor, Square Inc., to manage processing of all appointments and address information. Information submitted to Square Inc. is subject to the Square Inc. Privacy Policy.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include Personal Information.

Links to Other Web Sites

Our Site may include links to other Web sites whose privacy practices may differ from those of NPS. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of any Web site you visit.

Security

When we collect Personal Information directly from you, we follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at nesspianoservices@gmail.com

Additional Policy Information

To review, correct and update your personal information to ensure it is accurate, contact us at nesspianoservices@gmail.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our privacy practices. If we make any material changes we will notify you by email (sent to the e-mail address specified) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy policy by emailing us at:
Email: nesspianoservices@gmail.com